Partners for Planning - COVID-19 FAQ
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COVID-19: CRITICAL FAQs

The on-going COVID-19 pandemic means questions around income, housing supports and other critical issues have been at forefront of all of our minds the past few months. Our Critical FAQs page was created to help you navigate this new normal. Organized by category, it answers critical questions and links to the latest resources.
We’ll update this page as new information becomes available.

Please send feedback or suggestions to info@p4p.ca              Last updated: January 19th, 2021.

Supports for People With Disabilities and Their Families

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How has COVID-19 impacted the Ontario Disability Support Program (ODSP) and Ontario Works (OW)?
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How has COVID-19 impacted Passport Funding?
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Can I still access my DSO office?
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Are there any additional child support funding options?
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How has COVID-19 impacted Special Services at Home (SSAH)?
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Are there any changes to the Ontario Autism Program due to COVID-19?
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Can I receive emergency assistance if I am not currently receiving social assistance?
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Are there any other initiatives to help people with disabilities?

Income Support

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What was the Canada Emergency Response Benefit (CERB)?
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Now that CERB has ended, what income supports can I apply for?
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What is Employment Insurance (EI)?
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What is the Employment Insurance Sickness Benefit?
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What is the Employment Insurance Caregiver Benefit?
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What financial support are the Canadian and Ontario Governments providing?

Housing Support

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What is the COVID-19 Mortgage Payment Deferral?
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Where can I find information about support for renters?
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How can I find a shelter for myself or family?

Legal and Financial Support

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Has COVID-19 impacted legal issues?
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My RDSP Investments have lost considerable value. How worried should I be?
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Where can I find information on relief programs and supports offered by my bank?

Food and Essentials Support

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Where can I find a food bank?
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Where can I find assistance with delivery of food and essentials?

Personal Support Workers

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What options do I have if my Personal Support Workers are unable to work?
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Where can I find Personal Protective Equipment (PPE) for Support Workers?
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How should I put on and dispose of Personal Protective Equipment (PPE)?
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If support workers are coming into your home, how can you protect them and your family?

Mental Health Assistance

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Where can I connect with other families and receive online support?
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How can I manage my stress and anxiety over COVID-19 and being a caregiver? - Updated April 24th
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How can I explain COVID-19 to my son or daughter with a developmental disability?
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Where can I find licensed therapists online?
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Where can I find virtual counselling services?

Medical Care

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How can I properly prepare if my loved one is admitted to the hospital?
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What can I do if my loved one requires medical care during Covid-19?
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What do I do if either myself or my loved one contracts Covid-19?
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What can I do to prepare for future waves of COVID-19?

Masks and PPE

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How do I stay safe as businesses open up?
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Where can I purchase masks?
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How can I ensure the mask I'm choosing is safe?
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What do I do if my child cannot wear a mask?

Staying Connected

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What are some tips for managing the second wave?
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What are some recommendations for staying connected with others during this time?

Thank you

This page was compiled using resources from various organizations. We are grateful to PooranLaw, the Bright Futures Ability Network and the Health Care Access Research and Developmental Disabilities for providing helpful resources during this time.